Notre Dame makes the move to mobile ticketing for all sporting events starting this fall

ND Insider Staff Report
ND Insider

Scalping tickets just got a little more hi-tech.

So did the rest of the Notre Dame athletic ticketing experience.

Starting in the fall, the school is moving to mobile ticketing for all Irish sporting events. Printable tickets will become a thing of the past.

“Mobile ticketing has been fully adopted by our students the past several years for football and men’s basketball games and most recently by members of our faculty and staff,” said Brian Pracht, associate athletic director/ticketing and marketing.

“We are confident that all of our fans will find this experience to be user-friendly, efficient and safe. Furthermore, the flexibility of mobile ticketing will allow Fighting Irish fans to manage their tickets anytime and anywhere.”

Fans will be able to access their tickets via their smartphones.

In a press release, the school cited going contactless offering advantages that included protection against fraud and reduced challenges of lost, forgotten or stolen tickets.

Notre Dame continues to accept deposits for new football season ticket members. For more information on becoming a season ticket member, visit und.com/FootballTickets. Information regarding the 2021 Notre Dame Stadium capacity, gameday traditions and commemorative ticket opportunities will be announced in the near future.

Additional ticketing information can be found at und.com/buytickets.

The process does allow for fans to transfer ownership of their tickets.

Here’s a list of frequently asked questions, provided in the university release:

Q: Why is Notre Dame transitioning to mobile ticketing?

A: Mobile ticketing will provide our guests and employees a safe and contactless environment with increased protection against fraud as well as reducing the challenges of lost, stolen, counterfeit or forgotten tickets. Guests can access their mobile tickets on their smartphone through their respective Notre Dame Ticket Account or within their phone’s digital wallet.

Q: Will all tickets be mobile next year?

A: Yes, all tickets including premium seating will be mobile next year.

Q: What if I don’t have a smartphone?

A: A member of your party can add the tickets to his/her smartphone wallet and then scan the tickets at the gates.

Q: Do I have to have a Notre Dame Athletics Ticket account in order to use the mobile ticketing option?

A: Yes. If you have previously purchased tickets from the Notre Dame Athletics Ticket Office, you already have an account in our ticketing system. Visit und.com/buytickets to log in or activate your account.

If you have previously activated your online account: Use your account number and password you previously created to log in. If you don’t know your password, select the “Forgot Password” option to have a temporary password link emailed to you.

If you have not previously activated your online account: Select “Activate Your Account” under “Sign In” at the top of the page to activate your online account. Use your existing account number and PIN number to start the activation process. If you do not know your PIN number, please contact the Notre Dame Ticket Office at 833-ND-IRISH (634-7474).

If you are purchasing tickets online for the first time: You will be automatically prompted to create an account in order to complete your purchase.

Q: Is my personal information secure?

A: Yes, our ticketing software and ticket management systems utilize industry standard encryption and security policies, so your mobile ticketing account and password are well protected.

Q: After I purchase my tickets, when will I receive them?

A: Season tickets, lottery tickets, and public single game tickets will be available at a later date closer to the start of the season. You will receive email communication once your tickets are available in your on-line account.

Q: How do I download digital tickets to my smartphone?

A: A detailed step-by-step guide on how to download your digital tickets will be available closer to the start of the season.

Q: Can I have multiple tickets on a single phone?

A: Yes, you are able to swipe through your available tickets at the venue and enter together if the entire party is present. However, it is much easier to send each attendee their individual ticket.

Q: Can I print my tickets at home?

A: No, tickets for all Fighting Irish competitions will no longer include a printable option. Instead, fans have a quick delivery and entry option by utilizing mobile entry offered within your Notre Dame Ticket Account on your mobile device or within your phone’s digital wallet.

Q: Will a screenshot, photocopy or a picture of my ticket be permitted for entry?

A: No, a mobile ticket must be provided either within your Notre Dame Ticket Account on your mobile device or within your phone’s digital wallet in order to gain entry into the stadium. Please note: Photocopies, scans or pictures on a mobile phone of hard tickets will not be permitted for entry.

Q: Can I transfer my tickets to someone else?

A: Yes, you may transfer your tickets for the 2021 season. A detailed step-by-step guide of how to transfer your tickets will be available closer to the start of the season.

Q: Does the person(s) I am transferring my tickets to need a Notre Dame Ticket Account?

A: Yes. If they do not have a current account, they will be able to create one during the transfer process.

Q: Can I transfer my tickets more than once?

A: A ticket may be transferred by the original purchaser one time. Once the transferred ticket is accepted, the recipient who accepted the ticket becomes the new “owner” and can then transfer the ticket to another party. Each owner is only able to transfer the ticket once it is in their possession. A person has up to 48 hours to accept a transfer. The owner may cancel the transfer at any time provided the recipient has not accepted the transfer.

Q: Is there Wi-Fi at the stadium to be able to download the tickets?

A: Our stadium is equipped with Wi-Fi services. However, to guarantee seamless entry, we recommend downloading your tickets into your smartphone wallet (Apple Wallet or Google Play) prior to your arrival to the stadium.

Q: What if I have trouble with my tickets on game day?

A: Ticket assistance will be available near the respective facilities for each event.

Q: Will there be an opportunity to purchase commemorative tickets (single game and season ticket sheets)?

A: Yes. More information will be provided closer to the season.

Tickets to Notre Dame football games and other Irish sporting events are going completely to a mobile format this fall.